My Account
Welcome to Your Account
Manage your orders, personal information, and preferences all in one place. Log in to your account for a simpler and more personalized shopping experience.
Benefits of Having an Account
- Easily track your orders in real time
- Save your shipping addresses for faster checkout
- View your complete purchase history
- Manage your personal information
- Receive updates on new products and special offers
- Save your favorite products in a wish list
Order Management
View Your Orders
Log in to your account to view all your past and current orders. For each order, you can view:
- Order number and purchase date
- Ordered products with details and prices
- Order status (processing, shipped, delivered)
- Shipment tracking information
- Delivery address
- Total paid
Track Your Shipments
Once your order has shipped, you can track it directly from your account using the tracking number provided.
Personal Information
Update Your Data
Keep your personal information up to date:
- Name and surname
- E-mail address
- Telephone number
- Account password
Saved Addresses
Save multiple shipping addresses to make checkout even faster. You can add, edit, or delete addresses at any time.
Account Security
Password
We recommend using a strong password and changing it regularly. You can change your password at any time from your account section.
Privacy
Your personal data is protected and processed in accordance with European data protection regulations (GDPR). We do not share your information with third parties without your consent.
Purchases as a Guest
Prefer not to create an account? No problem! You can shop as a guest. However, you won't be able to easily track your orders or access your purchase history without an account.
Problems with your account?
Forgot Password
If you've forgotten your password, use the "Forgot Password" feature on the login page. You'll receive an email with reset instructions.
You are not receiving emails
If you're not receiving emails from your account (order confirmations, shipping updates, etc.), check:
- The spam or junk mail folder
- That the email address in your account is correct
- Your email provider settings
Login Problems
If you're having trouble logging in to your account, please contact us and we'll help you resolve the issue.
Account Cancellation
If you wish to delete your account, please contact us by email. Please note that deleting your account will result in the loss of:
- Order history
- Saved addresses
- Wishlist
- Saved preferences
Newsletter and Communications
Manage your communication preferences directly from your account. You can choose to receive:
- Newsletter with new products and collections
- Special offers and exclusive discounts
- Order and shipping updates
You can unsubscribe at any time.
Contact us
For any questions about your account or support, please don't hesitate to contact us by email. We're here to help!